跨境电商平台（比如东南亚电商平台来赞达）的跨境卖家客户服务工作相对简单但也很复杂，客户服务的日常工作是接待客户，用电脑与客户聊天，与客户进行交易，完成一些订单安排和其他相关事宜，还可以用电脑工作。这肯定不同于身体疲劳，而且相对容易。

一、提供折扣

Dear friends,

Thank you for message. Well, if you buy both ofthe X x items, we can offer you an X% discount,

once we confirm once we confirm your payment, we will ship out the items for you in time.

Thanks & Best regards!

译文:谢谢您的留言。好的，如果您同时购买这两种x x产品，我们可以给您x%的折扣，一旦我们确认您的付款，我们]将及时为您发货。谢谢！

二、买家议价

Dear friends,

Thank you for taking interests in our item. I am afraid we can't offer you that low price you bargained as the price we offer has been carefully calculated and our profit margin is already very limited.However we can offer you an X % discount if you purchase more than X pieces in one order.

Best regards!

译文:亲爱的朋友，感谢您对我们]的惠顾，但很抱歉我们不能给您更低的价格。因为我们的利润已经很有限了，但如果您一次购买超过 x件，我们将给你x%的折扣。谢谢。

三、买家要求免运费对策

Dear friends，

Sorry, free sipping is not available for orders sent to x. But we can give you a x% discount of the shipping cost。

译文:亲爱的朋友，很抱歉，到x不能免运费的，但是我们可以在运费上给你X%的折扣。

四、买家希望提供样品，而公司不支持样品

Dear x

Thank you for your inquiry. I am happy to contact you.

Regarding your request, I am very sorry to inform you that we are not able to offer free samples.To check out our products we recommend ordering just one unit of the product ( the price may be 2little bit higher than ordering by lot ) .Otherwise, you can order the full quantity. We can assure the quality because every piece of our product examined by our working staff. We believe trust worthiness is the key to business.

If you have any further questions, please feel free to contact me.

Best Regards.

译文:亲爱的X，谢谢您的询问， 我很高兴与您联系。关于您的要求，我很抱歉，我们无法提供免费样品。为了检验我们的产品，我们建议只订购一个产品的一个单位(价格可能比批量订购稍高)。否则，您可以订购全部数量。我们可以保证产品的质量，因为我们的每件产品都经过我们的工作人员仔细检查。我们]相信诚信是成功经营的关键。如果您有任何进一步的问题，请随时联系我。

祝好。

五、买家询问是否有直销航运

Dear friends,

We offer drop shipping service. You can simply specify the shipping address and we will drive the order to you designated address.

译文:亲爱的朋友，我们支持直销，您只需写明发货地。